Returns & Exchanges

At BRUISED, we accept returns on all unworn and unwashed items within 30 days of delivery. We aim to ensure your aesthetic remains uncompromised, offering full refunds or store credit for all eligible garments.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the return, your refund will be processed to your original payment method within 5-7 business days.